Terms of use

Who does what

Creators write their recipes, own them and choose their prices. They are responsible for the content, its accuracy and its allergen and safety information.

Gumroad (Gumroad, Inc.) is the merchant of record for paid recipes: it sells each paid recipe to you on behalf of its creator, takes the payment, charges VAT, GST or sales tax where it applies, and sends your receipt and a copy of the recipe. Gumroad's own terms apply to the payment, and you see them at checkout. Word of Mouth is not the seller: it earns an affiliate commission from Gumroad on each sale made through Word of Mouth.

Word of Mouth runs the marketplace, hosts the recipes, gives you access to what you bought in the protected kitchen view, moderates content and gives platform support.

Accounts

You need an account to taste, buy, save, rate or sell recipes. Keep your sign in email secure. One person per account: sharing an account to pass paid recipes around is not allowed and may lead to access being removed.

Vetted cooks and ratings

Paid recipes on Word of Mouth come only from vetted cooks: cooks whose recipes have at least 10 WOM scores from people who cooked them, averaging 6 out of 10 or more, with at least half saying they would make them again. Each recipe page shows the cook rating behind it.

Free recipes are shown in full on their page. Rate a recipe only after you have cooked it, and keep your review honest and about the food.

Buying a recipe

Each recipe's price is set by its creator. You pay on the creator's Gumroad checkout; Word of Mouth never sees or stores your card details. You receive the recipe from Gumroad, and once Gumroad confirms the sale to us, the recipe also opens in your Word of Mouth library and stays there, including later updates by the creator, for as long as the recipe and your account exist.

Right to cancel: a recipe is digital content supplied straight away. Before you pay, you tick a box asking for immediate access and confirming that, once access begins, you lose your statutory 14-day right to cancel where the law permits this. The box is never pre-ticked. We record your consent with the time and the exact wording, and confirm it by email. Your legal rights if a recipe is faulty, unavailable or not as described are not affected.

Refunds and disputes

If something is wrong, message the creator from the recipe page or contact us. The creator can ask for a refund, and Word of Mouth reviews it. Word of Mouth may also refund without the creator in exceptional cases such as fraud, copied content, a duplicate payment or a problem on our side. Refunds are made by the creator through Gumroad, under Gumroad's refund rules, and your access to the recipe on Word of Mouth ends when it is refunded.

If you open a card dispute, your access to that recipe on Word of Mouth is paused while it is open. Nothing in these terms removes rights you have under consumer law.

Ratings and reviews

Only people who have access to a recipe and cooked it can rate it in WOMs. Reviews must be honest and about the recipe. A refund does not remove a review. We remove reviews only for policy reasons such as spam, harassment or fraud.

Using recipes you bought

A recipe you buy or taste is for your own cooking. You may not copy, publish, resell or share the protected content. Protected views are stamped with your name and order number, and copies that leak can be traced to the account that shared them.

Our role and liability

Recipes, photos, allergen lists and descriptions are provided by creators, who are solely responsible for them. Word of Mouth hosts them and does not write, test or check them in advance. Word of Mouth is not responsible for any food, allergy or health issue, illness or injury linked to a recipe, or for how a dish turns out. Read our Food safety page before you cook.

To the extent the law allows, our total liability to you is limited to the amount you paid for the recipe concerned. Nothing limits liability that cannot be limited by law, such as liability for death or personal injury caused by our own negligence.

Reporting illegal content

If you believe something on Word of Mouth is illegal, such as a copied recipe or unsafe instructions, send a notice using the report form with enough detail for us to find it. We review notices and may remove content, pause sales, refund affected buyers or restrict accounts.

Recipes taken down

Creators can take a recipe down at any time. If you bought or tasted it before then, you keep access to your copy, unless it was removed for copyright or legal reasons.

Contact

Questions about these terms: hello@wordofmouth.recipes.